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Introduction
Background & Values

Our Passion ... is to help organization achieve effective relationships with both internal and external stakeholders, so that mutually desired behaviors result.

Our Values ... are at the core of everything we do. We believe strongly in:

  • A Collaborative Approach: By continually involving the client in the planning process we are sure to create solutions that meet their objectives and that fit their organization's culture.
  • Public Relations as a Social Science: Our practice of public relations draws from the behavioral, communication and management fields. This grounding in human nature helps us better design programs that will motivate or change behavior.
  • Confidentiality of Our Client Base: We often deal with an organization's critical issues. Therefore, we are often privy to confidential information. For this reason, we do not list our clients or share specific information about projects we have done without client permission.
  • Professional Development: Continued professional development of our counselors benefits our clients by keeping us current on the newest trends, theories and techniques. We strongly advocate professional development for the firm's members as well as our colleagues and the profession overall.
  • Building Client "Muscle": Just as we encourage members of our firm to grow professionally, we encourage clients to do the same by working with us to understand the strategies and theories we use. While we'll always be there to offer advice, our goal is to help each client develop the "muscle" to stand on their own.
  • Community and Public Service: We feel a strong sense of responsibility to our local communities. Counselors volunteer on a variety of public service projects for non-profit organizations. We serve on Boards and provide strategic public relations counsel as well as hands on, tactical support.

Patrick Jackson: A Visionary In The Profession Of Public Relations
Patrick Jackson was a founder of the firm Jackson Jackson & Wagner and a visionary in the field of public relations. Early on in his work with Edward L. Bernays, Harold Burson and others, he recognized the powerful impact the profession could have on society by using behavioral-based strategies & techniques. Intuitively, he knew that building awareness and shaping public opinion were steps in the process … but that behavior change & reinforcement had to be the end goal.

Pat was instrumental – through his writings, charismatic public speaking and one-on-one discussions – in influencing a whole generation of practitioners and moving the field from publicists to professionals.

Although Pat rarely liked to talk about himself, preferring always to listen to and learn from others (one of his more admirable and envied traits), a favorite story of his was how he began practicing public relations – relationship building as he called it – at the tender age of 15 when he collected for the Grand Rapids Press in his home state of Michigan. He knew even then that the relationships that are built by our organizations at basic levels are the relationships that sustain and help our organizations thrive.

Pat spent most of his career encouraging others to raise their sights for the profession and to contribute to organizations and society in general. “Who better than public relations professionals for this task?” he would challenge. He taught us that public relations professionals have the skills for building consensus, deciphering stakeholder needs and bringing communications philosophies to the management table.

Pat preached his wisdom wherever he could, whenever he was invited, to whatever audience he could find. In 1980, the year he was President of PRSA, Pat traveled to every state in the country, giving more than 250 speeches that year alone to PRSA chapters and PRSSA student chapters. His ability to tailor the message to an audience was legendary. He will be remembered as a leader who inspired and motivated practitioners to go out, try again, do better.

For 25 years he edited pr reporter, a publication that tackled the tough public relations challenges, and showcased best practices in the field. Weekly, Pat would write from the road, until the wee hours, to help bring readers a clearer view of the changing world of public relations.

On the occasion of Pat’s 50th year in the profession (in 1997), practitioners from all over wrote to thank Pat for his contributions:

"Outrageous, perceptive, challenging - that’s Pat Jackson. Thanks to your dedication, persistence and countless contributions to public relations the field is enormously better off than it would have been without your efforts." Doug Newsom

"As the profession’s grand panjandrum and guru, have you come up with the answer to that ultimate, burning, eternal question which strikes terror in the hearts of PRSA leaders, “What do I get for my PRSA dues? I have. You get to know and learn from Pat Jackson." Joe Awad

"I admire the quality of the mind that has caused all of us in the profession, often kicking and screaming, to have to think at new and sometimes uncomfortable levels about what we do and how we ought to do it." Ron Rhody

"A pathfinder and seminarian who has never had an equal during all my years in the calling." Allen Center

"Your idealism has provided guidance in understanding the value and mission of public relations to literally thousands of students and young professionals and hundreds of educators. Most importantly, you have been a true friend of education, an exemplary professional, and a visionary and missionary for the profession and we thank you for it." Mel Sharpe

We at Jackson Jackson & Wagner are committed to continuing the journey Pat started. We hope you will join us.

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