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Introduction

As a behavioral public relations and management consulting firm, we begin with the premise that an organization must first identify, and then be able to motivate specific behaviors from stakeholders. This approach sets us apart from many. Instead of considering awareness or positive opinions the end goal, we look toward the behaviors needed from individual stakeholders and develop strategies and tactics designed specifically to build toward those behaviors.

JJ&W counselors work in collaboration with clients and each other to develop the best approach or solution for individual situations. Our Of Counsel network provides us with additional expertise in key areas.

JJ&W's Breadth of Experience: As advisors to senior-level management, JJ&W's work has included some of the most challenging management issues, including:

  • Corporate restructuring and culture change, mergers and downsizing
  • Fixing broken or boosting average internal communication systems with analysis of top-down, bottom-up and lateral communication.
  • Controversial public issues such as environmental pollution, animal rights, historic preservation, energy policy, arts funding, First Amendment topics and many others
  • Labor union issues including boycotts, long-term strikes, mediation and union organizing
  • Healthcare issues, particularly responding to competitive challenges, reorganizing services and customer dissatisfaction.

Behavioral Counseling Approach: JJ&W's approach is based on the application and development of behavioral sciences, communication and management theories. Each of these areas adds a valuable dimension to the counseling process:

  • Behavioral Sciences provide insight into why people behave the way they do - how they think as individuals, how they behave individually and in a group, and how they are are influenced by culture and environment.
  • Communication Theories are used to guide us through all stages of communication - targeting key publics, designing messages, and establishing reliable feedback systems.
  • Management and Organizational Development Theories are used to understand the internal structure and culture of organizations. These theories help clients develop strategies that are most effective for their particular business and culture.
  • Behavioral-based Research assesses not only what people think and feel, but more importantly, tells us how people behave. Focusing on the behaviors is critical to managers who need to stimulate and measure change.

JJ&W helps you to achieve your most pressing objectives by offering public relations expertise grounded in behavioral, measurable outcomes. We serve clients in every industry and of every size - from Fortune 100 corporations to small non-profits. Our clients benefit from our diverse base, our issue expertise, and our commitment to client delight.

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