Team Building & Conflict Resolution:
High functioning teams have a healthy balance of conflict and creative tension. When communication breaks down or interpersonal styles conflict, it often takes a facilitated process to help the team manage through the issues and learn how to work effectively together. Our counselors lead teams through a variety of exercises designed to help individuals understand their own communication and work preferences and how their style impacts the team.

Click here to see How Conflict Styles Impact Effective Negotiations

Meeting Facilitation:
Effective meetings require structure and attention to the participant's individual and group dynamics. A skilled facilitator will know when to let the group work through an issue, when to stop the flow and redirect the group, and how to engage participants who withdraw from the group. Our counselors both teach practitioners how to strengthen their facilitation skills and we facilitate meetings for clients who need an external facilitator.

Media Training and Coaching:
Company spokespersons are often in the media spotlight, whether for positive announcements or for a crisis or scandalous situations. Our intensive training and coaching program gives the spokesperson practice responding to questions. The practice sessions help the spokesperson stay on message no matter how aggressive the interviewer. This enables the spokesperson to deliver messages with confidence, consistency and credibility.

Message Mapping:
This program is appropriate for employees at all levels of an organization. Message mapping is a writing methodology that helps the writer focus and format their key messages so the reader will quickly identify and retain the critical information. This methodology improves the quality of written materials, from brochures to client reports, to instruction manuals.

Click here for 5 Step Self-Editing Model

Management Retreats:
Retreats, when well planned and facilitated, are an effective way to move a group forward. Retreats help groups identify specific goals and develop action steps to meet those goals. Facilitated retreats offer a non-threatening environment in which to surface and resolve issues that inhibit a group's success.

PR 101:
This program introduces practitioners to several behavioral models, teaching the fundamentals of what motivates individuals and groups to behave a certain way, how to capitalize on triggering events, how to stimulate desired behaviors, and how to measure results. Our program gives practitioners both behavioral theories, as well as tactical steps help them implement behavioral practices in their organization.

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